Delivery

Your order will be processed and dispatched without undue delay, no later than 1 day after your order has been placed. Any orders placed after 10.00 am on Friday will be dispatched on the following Monday. Please allow up to 2-5 working days for delivery following the dispatch of your order.

Deliveries to the Channel Islands and the Isle of Man may be subject to different delivery services and times.

We cannot be held responsible for orders delayed by incorrect address information supplied during the checkout process.

Standard delivery charges are £4.49 within the UK.

We use Royal Mail to deliver all of our orders.

Please note that during busy times (for example Christmas) it may take longer for you to receive your order (please allow up to 10 days).
If you need an order urgently please contact us and we will do our very best to meet your requirements.

Cancellations and Returns

If you wish to cancel your order you can contact us before we have dispatched the goods to you or where goods have already been dispatched to you, by returning goods to us in accordance with our returns policy.

You can return goods you have ordered from us within 14 days of receipt for a full refund or exchange. Please state the reason for the return and we will provide you with a return label (please note that this will not be a pre-paid return label). As the customer, you are responsible for returning the goods to us safely along with ‘paying’ the cost of postage.

Upon the return and an inspection of the goods, we will give you a full refund of the amount paid within 30 days of receipt by us.

The rights to return the goods to us as referred will not apply in the following circumstances:

  • In the event that the product has been used.
  • The goods must have all original packaging and be in a saleable condition.
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